David Mansfield · Creativity Australia
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David Mansfield

David Mansfield is the Chief Operations Officer at Quest Apartment Hotels. David entered hospitality management three decades ago, and has since been driving change and efficacy through senior management roles across six countries within the Pacific, South East Asia, South Asia and the Middle East. David’s strengths lie in asset management, value creation, operational excellence, strategic alignment and positioning, digital, sales and marketing, food and beverage design/concept development, cultural change and talent development. David has made an art of balancing the demands and strategy of asset owners and brand entities, while consistently delivering on the guest promise in an ever changing landscape.

Small to large enterprises in both hotel city and resort operations have been the beneficiary of David’s leadership, where he has exceeded and redefined brand and owner benchmarks across soft and hard metrics. Highlights include: improving associate engagement by 31%, reduced FTE’s up to 35% whilst improving retention from 48% to 15% p.a., re-engineered businesses cost base in line with market conditions generating net savings of AUD10 million within a year, increased RevPAR from AUD156 to AUD185 at a yearly growth of 4% p.a., and leading large teams of up to 1,200 associates for one business unit to over 3,000 within a portfolio of properties.

Calling Australia home, David has identified the opportunity to mould a national talent pipeline for the industry, spearheading and facilitating educational and philanthropic partnerships within the region.

Tania de Jong AM

Founder and Chair

Dr Pradeep Philip


David Mansfield
Julia Knight
Vivek Chakravarty
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